We've organized some 'frequently asked questions' that may addresses some of your concerns regarding this decision. We encourage you to explore this information. If you are looking for an answer and can't find it here, please reach out to us via our contact page or call 1-800-624-9659 to speak with a customer service member. Thank you!
1. Is it true that you’re discontinuing sales of your homeopathic teething medicines in the United States?
Sadly, yes. We made this decision in light of the recent warning issued by the Food & Drug Administration (FDA) against the use of homeopathic teething tablets and gels. This warning has created confusion among parents and limited access to the medicines. Therefore, we have made the difficult decision to discontinue distribution of Hyland’s teething medicines in the United States.
2. Why are you discontinuing the manufacture of Hyland’s teething medicines?
The decision to discontinue Hyland’s teething medicines was made in light of the recent warning issued by the Food & Drug Administration (FDA) against the use of homeopathic teething tablets and gels. This warning has created confusion among parents and limited access to the medicines.
Our first commitment is to you, the parents who trust us every day with the wellbeing of your families. Putting you in a position of having to choose who to trust in the face of contradictory information is burdensome and undermines the FDA. We are committed to supporting you with quality homeopathic medicines as you tackle the incredibly challenging – and rewarding – role of raising your children.
3. Will you be launching a new teething medicine?
No, it is not in our plans at this time to launch a new teething medicine. With the FDA’s general warning against all homeopathic teething medicines, we believe launching a new product will put us back in this exact same situation. In the meantime, we hope you will consider other Hyland’s medicines that may help.
4. What products are you discontinuing?
Hyland’s Baby Teething Tablets, Hyland’s Baby Teething Tablets Nighttime, and Hyland’s Baby Teething Gel